1) What are cookies?

Cookies are small text files placed on your device (computer, phone, tablet) when you visit a website. Cookies help websites function, improve user experience, and provide information to website owners. We may also use similar technologies (e.g., pixels, tags, local storage, SDKs) which operate in a similar way. For simplicity, we refer to all of these as “cookies”.

2) Why we use cookies

We use cookies to:

• keep the Site working securely and correctly (for example, login sessions and security controls);
• remember preferences (for example, language or cookie choices);
• understand how the Site is used (analytics/performance);
• improve content, services, and user experience;
• where enabled, deliver marketing/advertising and measure effectiveness.

We do not use cookies to provide legal, immigration, financial, or professional advice, and our Site content remains informational as stated in our Terms.

3) Types of cookies we use

We use the following categories:

A. Strictly Necessary Cookies (Always On)

These are required for the Site to operate and cannot be switched off in our systems. They are usually set in response to actions you take (e.g., logging in, completing forms, setting privacy preferences) or for security and fraud prevention.

Examples:

• session cookies for logged-in areas and portals
• security cookies (e.g., to detect misuse)
• load-balancing cookies
• cookie consent preference cookies (to remember your choice)

Lawful basis (UK GDPR): Legitimate interests / performance of a contract (where relevant).
Consent: Not required under PECR where genuinely necessary.

B. Functional Cookies

These enable enhanced functionality and personalisation (e.g., remembering settings). If you disable these, some features may not work properly.

Lawful basis: Consent (where required) and/or legitimate interests depending on function.
Consent: Often required unless strictly necessary.

C. Analytics / Performance Cookies

These help us understand how visitors use the Site (e.g., pages visited, time spent, errors) so we can improve performance and content. We use these only if you consent (unless configured to be strictly necessary and exempt—our default assumption is consent-based).

Lawful basis: Consent.
Consent: Required under PECR.

D. Marketing / Targeting Cookies

These may be set by us or third parties to build a profile of your interests and show relevant content or measure campaign performance. They may track your browser across websites.

Lawful basis: Consent.
Consent: Required under PECR.

4) Third-party cookies

Some cookies may be placed by third-party services that appear on our Site or are integrated into our platforms (for example, video hosting, analytics providers, payment gateways, live chat, identity verification or security services). Third parties may act as independent controllers of their own cookies/data; their processing is governed by their policies.

Where third-party cookies are not strictly necessary, we will only allow them if you consent via our cookie banner/preferences.

Important: TEGO may work with associated/affiliate entities operationally, but cookies used on TEGO’s Site are controlled by TEGO unless otherwise stated. Other entities’ websites or systems are separate and have their own policies.

5) How to manage cookies and change your preferences

You can control cookies in the following ways:

A. Our cookie banner / preference centre

When you first visit the Site (and periodically thereafter), you will see a cookie banner allowing you to:

• accept all cookies,
• reject non-essential cookies, or
• manage preferences by category.

You can change your choices at any time by using the “Cookie Settings” link on our Site footer (or equivalent control we provide). Your consent preferences will be recorded by a cookie.

B. Browser controls

Most browsers allow you to block or delete cookies. You can also configure browser settings to notify you when a cookie is set. If you block strictly necessary cookies, parts of the Site may not function (including portals or enrolment features).

Helpful notes:

• deleting cookies may reset your preferences;
• blocking cookies may affect login, forms, and performance.

C. Device controls (mobile apps)

If you use an app or embedded web view (where applicable), you may also be able to control tracking through your device settings.

6) Cookie retention (how long cookies last)

Cookies may be:

• Session cookies (deleted when you close your browser); or
• Persistent cookies (remain until they expire or you delete them).

We aim to keep cookie lifespans proportionate to their purpose. Exact durations vary by cookie type and provider. Where we use third-party cookies, retention is determined by those third parties (subject to your consent choices).

7) International transfers

Some cookie providers (e.g., analytics, hosting, content delivery networks) may process data outside the UK. Where this involves personal data, we aim to ensure appropriate safeguards are used (such as adequacy regulations, UK IDTA/addendum, or other lawful mechanisms), as described in our Privacy Policy.

8) Personal data and cookies

Some cookies may collect information that is considered personal data under UK GDPR (for example, IP address, device identifiers, online identifiers, or usage patterns). For details about:

• what we collect,
• why we collect it,
• how long we keep it,
• who we share it with,
• your rights,

please see our Privacy Policy.

9) Updates to this Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in law, guidance, our services, or cookie usage. The latest version will always be posted on our Site with an updated effective date. Continued use of the Site after changes may require you to refresh your cookie choices.

10) Contact

If you have questions about this Cookie Policy or how we use cookies, contact:

THE EDUCATION GROUP (OXFORD) LTD
Email: info@theoxfordeducationgroup.co.uk
Registered Office: 1 Grace House, Bessborough Road, Harrow, England, HA1 3EX