The qualifications have been created to develop and reward the hospitality and tourism managers of today and the future, and to continue to bring recognition and professionalism to the management sectors.Furthermore, we look to develop the team leaders, managers and leaders of the future through the creation and delivery of learning appropriate for industry.
The diploma will link to key development in areas of the hospitality and tourism sector. Contemporary issues are identified and evaluated so that the learner has a true vocational understanding on the industry as well as an academic perspective.
Units
Introduction to the Tourism Industry
Introduction to the Hospitality Industry
Introduction to Marketing for Hospitality and Tourism
Introduction to Customer Service for Hospitality and Tourism
Learning Outcomes
To understand and apply the principles of management in hospitality and tourism
Review and apply the principles of business management within the industry
To understand and apply the principles of management in a specific environment
To improve the employability of learners by allowing them to explore the relationship between management theories and their practical application in the business world
Analyse problem solving techniques specific to business and industry
Select, collate, review and analyse information form a wide range of sources
Effectively use verbal and communication skills
Work independently and as part of a team
Manage one’s own personal development and growth
Entry Requirements
This is an open entry qualification and the only guidance is that candidates possess an IELTS 5.5 or other evidence of competence in English at this level.